News

Miah Jagoe Shaw

29 May 2020


How a Cert III and IV in Disability helped me get my dream job

"VET changed my life, I don't know where I would be without it. I have a great career and will be buying my first home at the age of 19. I owe so much to vocational education and I wouldn't change a thing."

Are you considering a career in the health and care sector? Read Miah's story to see where it could take you.

In 2018, Miah Jagoe-Shaw completed an Australian School-based Apprenticeship in Individual Support (Disability), while at the same time working as a support worker for Skipper Care Australia.

Miah is now a Local Area Coordinator for Feros Care, working in the high demand Health Care and Social Assistance Industry. As a finalist in the 2018 Australian Training Awards, we got in touch with Miah to see where she is now and what advice she would give to people considering a VET pathway.

How did VET studies contribute to your career pathway?

I decided in late 2019 that I wanted to give back to my community and reach more people and I became the youngest Local Area Coordinator in Canberra. Through this role I support participants on their National Disability Insurance Scheme pathway, as well as many others, connect with their community. I support more than 300 people throughout the year and the difference I've been able to make to so many people has been the most rewarding experience of my life.

I have put my degree on hold for the moment as I decided to continue with VET study. I am currently working through my Cert IV in Mental Health and will also be completing my Diploma in Community Services, hopefully before the end of the year. My Cert III and IV in Disability helped me get my dream job and continuing my VET studies can only help me grow.

Has COVID-19 changed the way you work?

No face-to-face meetings have made it difficult to communicate, particularly with people who have hearing impairments. We have been able to overcome the communication problem through the use of video conferencing and online chat. Feros Care, my employer, has implemented a Virtual Social Centre. This project has supported the work of Local Area Coordinators and myself to support people and help them overcome the social isolation that has affected everyone.

What would you recommend to someone who is thinking of a similar career journey to yours?

Keep going. Keep trying, keep working hard, and keep kicking goals. Through VET, I have achieved more than I thought possible.


Australia is experiencing an increasing need for disability support, aged care, childcare and home-care based services, along with increasing investments in hospitals. To find VET courses suitable for these careers, visit myskills.gov.au.

To read more about Miah’s VET pathway visit her Australian VET Alumni profile.

To find more in-demand Industries visit the Australian Government’s Jobs Hub.